FAQ

FAQs

Outfit Questions

How can I determine which size to order?

I know how crucial it is to pick the right size when ordering. Size charts are linked on each item that needs more specifics like ASIAN SIZES vs US SIZES, each size chart will awhile you to pick the correct size that will fit you PERFECTLY

 

Please Reference Size Charts?

ASIAN WOMEN SIZES VS USA WOMEN SIZES

Women

STANDARD EU SIZING

2XS

32

XS

34

S

36

M

38

L

40

XL

42

2XL

44

3XL

46

4XL

48

5XL

50

FRANCE

34

36

38

40

42

44

46

48

50

52

ITALY

38

40

42

44

46

48

50

52

54

56

UK

4

6

8

10

12

14

16

18

20

22

USA

2

4

6

8

10

12

14

16

18

20

ASIA

XS

S

M

L

XL

2XL

3XL

4XL

5XL

6XL

PLEASE NOTE: DUTIES AND TAXES ARE NOT INCLUDED IN THIS PRICE!

PLEASE MAKE NOTE; THAT ALL PRODUCTS COMING FROM INTERNATIONAL LOCATIONS WILL TAKE UP TO 17 DAYS.

 

My size if sold out, when will you be restocking?

Items are restocked based on popularity and product availability.  Please keep checking your size for availability.

Melia's Design Order Questions

What are Melia’s Design Payment Options?

We accept Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, Google Pay, Shopify Pay, JCB and Diners Club Cards.

What Happens If A Customer Does Not Receive Their Confirmation Email?

If you do not receive a order confirmation email from MELIA’S DESIGN, please check your SPAM FOLDER.  All email address entered should be be spelled correctly If there is an issue and the email has been entered incorrectly . Please email us at Meliasdesign@gmail.com and we’ll resend your order confirmation.

When will I receive shipping confirmation after placing an order?

You will receive a Shipment Confirmation email once your order has shipped along with your Postal Tracking Number.

Shipping Questions

I placed an order today, when should I expect it to be shipped?

Orders are shipped from Mon-Friday once your order has been shipped you will receive an alert letting you know when to expect you delivery.

How do I know how much is the shipping cost?

All customers will find there shipping cost in the “Checking Out” window.

My USPS tracking states my package was delivered but it was not!

Please check with your postal Service. We definitely know how it feels to be expecting something important in the mail. So please follow up with your Courier. Unfortunately once an item is shipped Melia’s Design is not liable for if being lost or stolen.   

I received my package but is was damaged during shipping!

Unfortunately, MELIA’S DESIGN is not liable for any products damaged or lost

Return / Exchange Questions

I ordered the wrong size and would like to return or receive a refund.

We will gladly exchange any unworn items with the original tag attached. If your size is sold out, you will receive a store credit which you can use at any time. *** Swimsuits, and Makeup  are FINAL SALE***.

Still have Questions?

Contact Us